Top 10 ChatGPT Computer Vision Applications in 2024

The computer vision market is on track to beat out natural language processing (NLP) as the fastest growing AI technology market, with a predicted CAGR of 36.6% over the next few years. At the forefront of this growth is ChatGPT computer vision (GPT-4V), a multimodal AI model that integrates advanced image processing with NLP capabilities.

As businesses navigate the evolving AI landscape, understanding the capabilities and limitations of GPT-4V is crucial for informed implementation and innovation. In this article we’ll help you do just that by taking a look at the top 10 practical business applications of GPT-4V along with the must-know limitations and risks of this technology.

What is ChatGPT computer vision (GPT-4V)?

GPT-4 Vision (GPT-4V), a multimodal model powered by advanced deep learning models, extends the natural language processing capabilities of its predecessors with robust computer vision features. In addition to text-based interactions, GPT-4V can accept images, documents, and other visual files.

What is GPT-4V capable of?

With computer vision technology, GPT-4V can analyze images and respond to prompts or questions accordingly. Its capabilities can generally be broken down into four key capabilities:

• Image interpretation: GPT-4V can analyze and interpret image inputs, allowing it to classify images, identify objects, and provide image captions.
• Creative content generation: GPT-4V can generate realistic images from text or image prompts.
• Multimodal queries: Blending language and visual inputs, GPT-4V can handle and answer more complex, multimodal queries, providing more comprehensive and context-rich responses.
• Code generation: This AI tool has the capability to convert visual designs into source code, cutting substantial time and effort off website or app development.

ChatGPT computer vision limitations and risks

With the numerous capabilities, it's also critical to recognize GPT-4V's limitations and risks:

• Accuracy limitations: While GPT-4V displays impressive performance, the level of accuracy at which it interprets visual data may not be high enough for some situations like sensitive security procedures or financial decision making.
• Bias risk: Like many AI systems, GPT-4V might inadvertently demonstrate bias drawn from its foundational datasets. This could potentially influence its image interpretation and subsequent decisions.
• Privacy risks: GPT-4V's ability to identify individuals in images through facial recognition or discern public figures poses a potential privacy concern. Compliance with privacy regulations and maintaining user trust becomes critical here.
• Opacity in data sources: Without access to the training data, users cannot ascertain the specific sources or the nature of the information that the model was trained on.

Top 10 ChatGPT Computer Vision Applications

Despite these considerations, GPT-4V businesses across industries are leveraging this technology for a wide range of computer vision tasks. And in this section, we’ll take a look at the top 10 ways businesses are making use of ChatGPT’s computer vision technology.

Document Classification

Let’s start by looking at document classification, made possible by GPT-4V’s ability to accept file types like images and PDFs. This feature opens up a plethora of opportunities, particularly in environments where teams are inundated with a high volume of document processing. The true value of ChatGPT in this context lies in its ability to not just process, but intelligently analyze and classify these documents.

By feeding documents directly into ChatGPT, it can effectively parse, understand, and extract key information, thus equipping users with critical insights. This functionality can significantly streamline business processes, reducing manual workload and enhancing efficiency. With ChatGPT, businesses can transform how they handle document workflows, accelerating decision-making and improving overall productivity.

Real Example: As part of the house sale process, homeowners submit a variety of documents including the deed, homeowners insurance records, title report, mortgage statement, and repairs invoices.

The closing team can use GPT-4V to classify these documents and provide key details that will help them identify missing documents, find issues quickly, and streamline the process.

Form Filling Assistance

By integrating computer vision models like GPT-4V into customer service platforms, businesses can offer a more intuitive and efficient form-filling experience for customers.

Customers can upload screenshots or images of forms and GPT-4V can instantly analyze and recognize different form fields and their requirements. It can then guide the customer through each step and answer customer questions about the form through natural language understanding.

Real Example: A customer needs help filling out their bank’s loan application form. Traditionally, this process might involve multiple calls to customer service or even a visit to the bank for assistance. With GPT-4V or other object detection models integrated into the bank's online platform, the customer can simply upload a screenshot of the form directly into the chat interface.

With optical character recognition, visual ChatGPT instantly analyzes the image, identifying each field and its specific requirements. It then provides step-by-step guidance to the customer. This kind of support relieves strain on bank staff and improves customer satisfaction during the application process.

Customer Support Automation

According to Gartner, 38% of executives say their primary focus in generative AI investments is to enhance customer experience and retention. The adoption of GPT-4V in customer support roles signifies a major leap in AI-driven customer service solutions. Its dual capabilities in processing both language and visual data pave the way for more responsive, accurate, and empathetic customer interactions, setting a new standard in AI customer support.

Real Example: A customer experiences an internet outage and they reach out to customer service for assistance. The service provider agent, whether human or AI, requests a photo of the customer’s modem to help diagnose the problem. After accepting the image input, the agent uses AI computer vision technology to provide specific guidance to the customer.

These kinds of routine customer service tasks can bog down service teams and typically frustrate customers. But, with the help of computer vision machine learning models, this kind of question can be answered quickly and efficiently, likely without any human intervention at all.

Data Visualizations Interpretation

GPT-4 is a powerful tool for making sense of complex business data. It can look at complex charts, graphs, or visualizations and explain what's going on in natural language, helping teams identify main trends, spot unusual patterns or anomalies, and summarize key points. This kind of visual analysis can free up employees to focus on more creative and strategic work.

Real Example: A product management team wants to gather insights from this logistics revenue chart. They ask ChatGPT to provide the highlights of the data and use these to inform their product planning and quarterly financial review:

Streamlined Image-Based Data Entry

Data entry, particularly when converting information from physical formats like documents and images to digital ones, is a labor-intensive task. Visual foundation models like GPT-4V can revolutionize this process by automatically extracting and processing visual information from various sources. This means that when it receives images or scanned documents, GPT-4V can interpret and transcribe the visual content into digital text, thereby reducing manual data entry efforts significantly.

Real Example: Prospective tenants fill out paper-based apartment lease applications. Apartment staff can use GPT-4V to read the form, identify key pieces of information (e.g., applicant’s name, phone number, current address, employment information), and convert this data into a digital table format. This table could then be automatically entered into the apartment's tenant management software.

Read More: 10 Best AI-Powered OCR Tools for Accurate Data Extraction

Intelligent Document Processing

GPT-4V is transforming the landscape of intelligent document processing with its ability to efficiently process complex business documents like PDFs. This advanced visual foundation model excels in analyzing both the layout and textual content of documents, streamlining tasks that were traditionally challenging. In high-volume document environments, the impact of GPT-4V is particularly significant. It offers substantial time savings and operational improvements by processing large quantities of documents quickly and accurately.

Real Example: An auto insurance claim adjuster can use a computer vision AI tool like GPT-4V to enhance the auto insurance claims validation process by verifying the accuracy of customer-provided information. It can apply predefined rules to check for data discrepancies, inconsistencies, or suspicious patterns.

When anomalies are detected,the AI tool can flag them for further examination, aiding claim adjusters in pinpointing areas needing attention. This intelligent data processing ensures that validation is consistent, adheres to regulations, and aligns with internal policies, minimizing the risk of missed validation steps.

Read More: 8 Examples of AI Document Processing to Enhance Productivity

Anomaly Detection

Visual inspection tools like Matroid for manufacturing exist, but with the power of AI computer vision technology, these tools and others have the potential to become more precise and powerful. GPT-4 can be a powerful tool for anomaly detection in visual data. It's trained to recognize patterns and deviations from these patterns in images.

By analyzing visual data, GPT-4 can identify inconsistencies, irregularities, or unexpected features that deviate from a norm. This capability is particularly useful in areas like quality control, medical images, infrastructure inspection, and other fields where precision and accuracy are paramount.

Real Example: In a bottling plant, the quality assurance team could use GPT-4-enabled technology to efficiently detect anomalies before they reach customers.

Visual Search

While big tech players like Amazon already have robust visual search capabilities in their apps, GPT-4V democratizes this technology, enabling more companies to integrate custom visual search features into their websites and apps. This opens up a realm of possibilities for businesses across various sectors to build tailored visual search tools that allow users to search for products, information, or content through images.

This integration not only enhances user engagement and satisfaction but also provides businesses with a competitive edge in today's digital marketplace. By leveraging GPT-4V, companies can step into a future where visual and contextual understanding becomes a cornerstone of customer interaction and digital strategy.

Real Example: A GPT-4-enabled app allows users to take a picture of an item like these running shoes, the AI analyzes the image, identifying features such as color, style, and design, and then quickly searches the retailer's inventory for similar or matching items.

Creative content creation

GPT-4V can be a transformative tool for businesses in the realm of creative content generation. In marketing and advertising, it can be employed to create visually striking and tailored content that resonates with specific target audiences, thereby enhancing brand appeal and engagement.

In digital media and entertainment, it can be used to produce unique visual effects, animations, and interactive experiences, offering viewers novel and engaging content.

Real Example: A business can input descriptions of their latest products, and GPT-4V can generate realistic images to use in social media campaigns. Here we’ve provided GPT-4V with information about our new fitness app, and it has generated a promotion image to use on social media.

Make known the data privacy and security policies

GPT-4V is set to revolutionize AR and VR technologies with its advanced real-world visual interpretation capabilities, significantly enhancing user interaction with their environment. In tourism, for example, AR applications equipped with GPT-4V can bring historical sites to life with interactive overlays, providing immersive guided tours.

The retail sector can benefit too, with virtual fitting rooms offering real-time clothing superimpositions for a personalized shopping experience. Additionally, the transportation industry can leverage GPT-4V-enhanced AR for real-time, augmented navigation systems, improving safety and accessibility.

Real Example: A visitor to Mount Rushmore in the US uses a GPT-4V-enabled AR app to learn more about the national monument. The app is able to use artificial intelligence to analyze the image through the camera and provide interesting information in real time.

Tips to get the most out of ChatGPT computer vision

It’s clear that businesses have a wide range of opportunities to leverage ChatGPT’s computer vision to streamline operations, boost productivity and enhance products, but how can businesses get the most out of this technology?

Let’s dive into our top tips:

Refine your business use-case

First, it’s critical to refine your business use-case for this technology. This is true for any work your business is doing to leverage AI. With a refined business case, you can move into planning and implementation while minimizing project risks.

This process should include:

• Assessing readiness: Evaluate your business's ability to adopt AI by considering factors such as data availability, technology infrastructure, regulatory compliance, and cost. This evaluation will help you determine whether your business is ready to move forward with AI implementation.
• Identifying opportunities: Define your business goals and analyze your data to identify potential areas where AI can help you achieve those goals. This can involve reviewing both existing and potential data sources to identify patterns and insights that could inform an AI strategy.
• Develop a vision and strategy: Create a roadmap for implementing AI that aligns with your business goals and objectives. This may involve partnering with AI experts, vendors, and consultants to explore potential use cases and assess the feasibility of implementing AI in your business.

Make use of GPT-4V add-ons

OpenAI's GPT Store allows users to sell, share, and purchase customized AI agents that can be added on to the “off-the-shelf” functionality of its large language model. Leverage these add-ons to extend the functionality of GPT-4V and provide additional business value without custom development. A few top choices to consider:

• Canva - Design anything from logos to social media posts and presentations.
• AI PDF - Can read and interpret PDFs up to 2GB.
• Slide Maker - Create beautiful PowerPoint presentations through natural language prompts.

Employ prompt engineering best practices

Teams can leverage prompt engineering best practices to communicate more effectively with the AI, resulting in more accurate and relevant responses. A few best practices to get started:

• Structure prompts effectively: Design prompts in a way that guides the AI towards the desired outcomes.
• Use clear, concise language: Ensure prompts are straightforward and unambiguous for better understanding by the AI.
• Contextualize queries: Provide relevant background information to help the AI contextualize the request.
• Provide specific instructions or examples: Include detailed instructions or examples in prompts when seeking specific types of responses.

This approach not only improves efficiency but also unlocks the model's full potential, leading to innovative applications and solutions.

Invest in workforce training

AI demands a new kind of in-the-job training, but only 1 in 10 employees have been offered AI training in the past year. This disparity emphasizes the need for a more inclusive and extensive training program across various levels of an organization as businesses seek to expand the use of AI across various business operations.

Take action and invest not just in recruiting and retaining AI and ML technologists and developers, but in across the board workforce training to empower and equip your teams to leverage GPT-4V and other AI tools.

Conclusion

From intelligently categorizing images to analyzing PDF documents and transcribing complex visual inputs, GPT-4V holds the potential to significantly enhance businesses' efficiency and user interactions. As the AI landscape continues to evolve, the role of GPT-4V in driving innovation is significant.

If you're looking to develop a custom AI solution, consider our AI development services. Our team will partner with you to build a comprehensive AI strategy. We'll assist you in selecting the most suitable AI technologies, seamlessly integrating them into your existing tech stack, and delivering a user-ready AI product.